To our valued customers,
We would like to contact you directly and share with you the measures we are taking in light of the current Coronavirus (COVID-19).
We are committed to ensuring the health and safety of our staff and our community. To play our role in reducing the spread of COVID-19 and to keep our employees and their families safe, we have temporarily reduced our order capacity as our staff works from home. Your entire order will delay 3-5 days considering the virus.
The health and safety of our customers and employees is paramount in everything we do. Therefore, all our offices and factories are regularly cleaned and disinfected. All employees adhere to CDC recommended handwashing and hygiene practices. We are closely monitoring the situation and making the necessary adjustments to ensure a sterile and safe work environment.
To ensure YOUR safety, each piece of jewelry is carefully cleaned before shipping. We also offer delivery options that don't require face-to-face interactions, with the courier leaving your package at your door.
We are committed to ensuring you have a simple and safe experience. Our online site remains open for business and we continue to operate as usual with all necessary precautions. Please feel free to contact our customer service with any questions or concerns.
Stay healthy and take care of yourself and your loved ones.
The VIKESS customer service center